Eco-Friendly Keychain FAQ - Shipping, Custom Options & Gift Wrapping
Q: What makes these keychains eco-friendly?
A: Our keychains are made from plant-based PLA plastic, created from renewable sources like corn, tapioca, and sugarcane. This material is compostable, recyclable (at participating centers), and produces fewer greenhouse gases than traditional plastics.
Q: What is the depth of the keychains?
A: Each keychain is 4.6mm thick—lightweight yet durable for everyday use.
Q: Do you offer gift wrapping?
A: By default, keychain orders come in one reusable organza bag (larger orders may come in multiple bags). If you’d like individual wrapping or extra bags, you can request this using the Special Order Instructions box at checkout (up to 1 organza bag per keychain).
Q: Can I request a custom keychain?
A: While we don’t have a formal customization option yet, you can send us a photo or idea, and we’ll do our best to create it, so long as it’s not an offensive or copyrighted design.
Q: Can I order keychains in bulk?
A: Yes! Our keychains are perfect for classrooms, party favors, giveaways, and events. Bulk orders are welcome, and we’re happy to include extra organza bags for easy distribution upon request.
Q: Do you make seasonal or holiday keychains?
A: Absolutely! We regularly design keychains for holidays, special occasions, and seasonal events. Keep an eye on our shop for new designs year-round.
Q: How long until my keychain(s) ship?
A: Most orders ship within 24 business hours. Larger or bulk orders may take up to 3 business days. If you would like to have a more precise timeframe, you may use the Chat feature on the lower right corner - we recommend doing this for last minute gifts or if the product(s) need to arrive by a certain date.
Q: Do you offer refunds?
A: Since each item is handmade and unique, we don’t offer refunds. However, if you’re unhappy with your purchase, please contact us, we’re happy to help resolve any issues.